AT&T Customer Service Phone Numbers
1-800-308-4156 Products & Services
1-800-244-4444 General Assistance (Billing)
1-800-621-4533 Bilingual (Spanish)
1-800-660-0407 Products & Services
1-800-324-8622 General Assistance (Billing)
DSL—Residential and Business:
1-877-722-3755 Standard Free Support Services
1-866-294-3464 AT&T Support + Fee Based Support Services
Or make one call to FORWARD for all of your business’ Network Services Products moves adds and changes, Billing questions and Repair requests.
(fee based services)
Network Services Management
A common objection customers report, while placing orders for services and repair, is the time (and therefore the costs) associated with waiting on hold, being transferred through numerous departments, and the time it takes to track the original order through to completion. Another concern we hear about is a perceived expectation that the end user be an expert on the various products and their features, as well as repair specialists.
Take the hassle out of your dial tone and data repair issues, moves, adds, changes and administration, by letting FORWARD’s trained Service personnel act as your liaison with your Network Service Provider.
Our Network Service Liaison Plans include:
- Moves, adds, changes and repair management
- Service Order placement and tracking
- Escalation of your orders to ensure timeliness
- Daily monitoring of Service Completion progress
- Confirmation of Order / Service completion accuracy
- Billing disputes intervention towards resolution
- Service request log and history reports
- Internet based Network Services Customer Account Management
- Toll free access to your Service Representative.