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Why is the Speaker button lit on my phone even if I’m not connected to a line or another station?

 

My phone’s speaker light is lit and I’m not connected to a line or another station. How do I turn it off?

If the light for your speaker button is lit and you cannot disengage it by pressing the speaker button, you may have engaged your Background Music Feature. If you have Music On Hold recording or other audible music or speech connected to your phone system, you can listen to it from your phone.

If however, you do not have any music on hold playing, with your Background Music feature engaged nothing will play over your phone’s speaker.

For your DX120 / DX80 phone use the following to turn on / off background music:

While the extension is idle, input the music channel you want to monitor: 7 7 1 for Music Channel 1 and 7 7 2for Music Channel 2 – Press the same keys again to turn off.

For your EP phone – Select OPTIONS from your selection buttons below your LCD. Select NEXT until MUSIC option appears. Select MUSIC. Select SET. Select SRC1 or SRC 2 for music source. Press SPEAKER to End (the Speaker light turns on when background music is on). Adjust music volume with the volume buttons.

To turn background music off; select OPTIONS, Select NEXT until MUSIC option appears. Select MUSIC. Select CLR. Press SPEAKER to end (light goes off when background music is off)

For your DSU & DSU-II, FX, DXP and DIGITECH system’s phones (Models SCS, 8412 8024 8012 8324 8312 7700)

Select OPTIONS fro your selection buttons located under the LCD display. Select NEXT until MUSIC appears. Select MUSIC. Select ON. Press SPEAKER to end.

To Turn Music OFF: Select OPTIONS. Select NEXT until MUSIC appears. Select MUSIC. Select OFF. Press SPEAKER to end.

For Executech (6614 & 6620) phones: To Turn Music on – Press ITCM 4 5. To Turn off press ITCM 4 6

Forward Telecommunication Services, Telephone Equipment & Systems Dealers, Joliet, IL
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