Serving Chicagoland Since 1987

(630) 966-1919

Products

AllworxForward Telecommunications Products and Services:

Products

    Vertical (Formally Comdial)

    Vertical (Formally Comdial)

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    Products | Services 

     

    FORWARD Telecommunication Services Inc, has been an authorized dealer for Comdial since 1987, and in 2005 became a Direct Distributor for the leader in VoIP and telecommunications products.

    Comdial’s history dates back to the 1800’s, when Alexander Graham Bell’s patents expired and two Chicago Bell Telephone employees formed the Stromberg-Carlson partnership, entering the independent telephone equipment market to produce a better telephone.

    In 1982, after several mergers and acquisitions, Comdial became the owner of the Stromberg-Carlson brand. With that acquisition, Comdial gained the heritage and experience of producing the highest quality telephone instruments available.

    We are among the few companies that can leverage a century of experience to deliver quality, technologically-advanced, value-based solutions.

    Allworx

    Allworx

    Allworx Overview Systems Phones Software

    Allworx — the apex of business communication

    Phones

    Allworx delivers on the promise of VoIP telephony for businesses by overcoming the daunting price and functionality obstacles of other suppliers.

    Allworx continues its commitment to providing solutions that break all the industry rules on price, functionality and ease of use. The Allworx Product family eliminates the compromises that businesses have had to make when transitioning to VoIP technology – offering all of VoIP’s benefits, without losing any of the traditional phone features you enjoy. There’s no compromising for our customers!

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    Bogen

    Bogen

    bogen

    Bogen® has it all. And as a leading provider of superior sound systems and telephone peripherals for commercial applications Bogen® is our choice for Music On Hold applications.

    However with the vast array of products, Bogen® can provide solutions such as Telephone Paging, Custom Application and 2 Way Speakers systems, Microphones, and Office Communications, including Lecterns, Interphones, Intercom Control Centers. Special Applications include the use of Bogen® products, such as Ambient Noise Sensor, Night Ringer, Tone Generators, Door Phones, and Talk Back Amplifiers.

     

    Plantronics

    Plantronics


    Plantronics, the Leader in headset manufacturing, provides hands free solutions for cordless, system, corded and wireless communications.


    Plantronics Bluetooth® Headset the VoyagerTM 510


    Plantronics Bluetooth® Headset ExplorerTM 320


    Plantronics CS50 Wireless Freedom for the office.


    Plantronics H161N DuoPro Noise Canceling

    Plantronics H41N StarSet Noise Canceling


    Plantronics H81N TriStar Noise Canceling

    BBU UPS

    BBU UPS

    Static Electricity is Not Your Friend

    We cannot stress enough that power surges, voltage spikes and electrostatic discharges are harmful to your electronic equipment.
    The electronic / computerized units commonly used today are more efficient and more reliable than in years past. However they are more sensitive to electrical fluctuations as well.
    According to susceptibility data, most integrated circuits are susceptible to ESD levels of 2000V or less. Your fingers cannot feel 3,000V but your computer based systems can. Though systems are shielded, even well shielded systems can be damaged by high voltage electricity. Walking across a carpet on a dry cold winter day can build up a charge grater than 30,000V.
    Nylon Clothes can produce 21,000V. Wool and Cotton clothing can produce 9,000V and 7,000V respectively.


    AVOID STATIC ELECTRICITY

    Keep Humidity as high as reasonable
    Discharge yourself before handling sensitive components
    Spray a solution of fabric softener and water on carpets in traffic areas.
    Wipe a fabric softener sheet on surfaces near your telephony and computer equipment. (Avoid using on tiled floor surfaces, as they can become quite slippery)
    POWER SURGES, OUTAGES CAN CAUSE PERMANENT DAMAGE
    Problems with Voicemail systems may actually be masking primary problems associated with power damaged KSUs from past electrical surges. Even if there is no visible damage Power Surges and spikes may weaken delicate computer / telephony components that may appear later as irreparable damage.
    Using filters and battery backup / surge protection in front of your electronic telecommunication units can eliminate costly problems caused by brown outs and power surges.
    Lightening Protection may also be an option in protection fro your company’s equipment. Dependable gas tube protectors, from Porta-Systems, guard sensitive equipment from dangerous voltage surges.


    RECOMMENDATIONS FOR BATTERY BACKUP UNITS

    Battery Backup Units (BBU) / UPS (Universal Power Supply) with surge protection typically suggested for use with a computer station may not be sufficient to provide adequate protection or power supply timing to your PBX/KSU/DSU. The following units, which meet telephony Manufacturer’s recommendations provide good surge protection and BBU time to safely shut down systems until power is restored.

    MINUTEMAN UPS – MM1000PRO or the MBK520 for computer/VM Stations
    APC SMART-UPS – SU700XL or SU1000XL
    MGE –EVOLUTION 1100 or 1500 UPS
    TRIPPLITE UPS – SmartOnLine System
    CYBERPOWER – C910-1036P

    For further info see these manufacturer’s websites. apc.com, tripplite.com, minuteman-ups.com and www.mgeups.com


    FURTHER READING ON STATIC ELECTRICITY

    Measuring Static electricity on your body

    If you discharge static electricity on a computer circuit board, the spark-can severely damage the circuitry. The sudden surge of electrons can easily fry microchips in the computer.

    Also Remember to keep all magnets away from sensitive electronic telephone components and computer equipment.

    Holdcom

Services

    DTE

    DTE

    For information regarding DTE, contact us.

    X4

    X4

    For more information regarding X4, contact us.

     

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    TBI

    TBI

    For information regarding TBI, contact us.

    AireSpring

    AireSpring

    airespring

    For an overview of all of AireSpring’s offerings please Click Here

    Residential Local toll and Long Distance services
    No Contracts
    No Minimum Billing Charges or Requirements
    No Monthly Charge for Toll Fee Number (great for kids away at school or in the military)
    6 Second Rounding
    Pay by Check or Credit Card
    In state rates only 2.85 cents per minute with no connect fee
    Long Distance only 3.85 cents per minute and no connect fee
    Extremely low international rates
    For hassle free sign up with no contracts go on line to http://www.LD4Less.US

    or call us at 877-295-1919

    AccessOne

    AccessOne

    AccessOne Logo
    http://www.accessoneinc.com/

    Access One has been providing high quality, low cost voice, data and internet services to business customers nationwide, since 1993.

    A strong reliable and service oriented voice and data provider, Access One provides easy to read invoices for multiple services and underlying carriers, complete with extensive management reports and call detail.

Forward Telecommunication Services, Telephone Equipment & Systems Dealers, Joliet, IL
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